Question 1

Cloakroom and bags

Accepted Answer

You may not carry large bags (max. size is 15cm x 30cm x 25cm), backpacks, umbrellas, water bottles etc. as you walk around the Museum. Please use the cloakroom lockers in the Museum’s lobby.

Question 2

Prams and baby-changing spaces

Accepted Answer

Feel free to bring your own prams and pushchairs into the Museum. The Museum’s custodians will instruct you where to place them. You can borrow carrying slings for toddlers and umbrella pushchairs from the ticket office. There are baby-changing spaces in the toilets in the Inner Courtyard.

Question 3

Food and drinks

Accepted Answer

You are permitted to eat packed lunches under the colonnade in the Inner Courtyard and on the benches in the Outer Courtyard. In Slotsgade and by the entrance to the Castle complex there are tables and benches. In the Castle Garden there are a number of excellent spots for enjoying a break in a scenic setting.

Question 4

Photography

Accepted Answer

You are welcome to take photos at the museum with a small camera or a mobile phone.
Photography with the use of tripod, selfie stick and flash is not permitted inside the Museum.
Wedding and engagement photos at the museum itself are unfortunately not permitted, out of consideration for other visitors to the museum.

Question 5

Access to the special exhibition Gods Recreated

Accepted Answer

Due to the castle’s steep spiral staircases leading to the basement, the special exhibition Gods Recreated is unfortunately not suitable for individuals with mobility impairments and/or wheelchair users. We apologize for any inconvenience. Access to the exhibition’s introductory room on the ground floor is available through the Rose/former dining Hall.

Question 6

Drop-off and parking

Accepted Answer

There are two parking bays for cars with a handicap permit (sign mandatory) in the Outer Courtyard (The Fountain Courtyard). They are located on the right-hand side of the Gate Tower. There is also the option of dropping off disabled visitors in the Outer Courtyard. Please be aware that all outdoor areas are cobbled.

Question 7

Handicapped accessible entrance

Accepted Answer

There is a wheelchair-friendly entrance to the right of the main entrance. Press the button to call for assistance.

Question 8

Lift and Handicap Toilet

Accepted Answer

There is a lift connecting all floors of the museum. With the exception of the Castle Chapel and the Great Hall, wheelchair users can visit the Museum. If the ten steps can be managed, there is a wheelchair available in the Great Hall. Unfortunately, wheelchair users cannot visit the exhibition area in the former wine cellar below the King’s wing. There is a handicap toilet in the Princess wing basement, which can be accessed from the lift.

Question 9

Loan of wheelchairs

Accepted Answer

The Museum has two wheelchairs, which can be borrowed from the ticket office.

Question 10

Guide dogs

Accepted Answer

Authorised guide and assistance dogs are welcome in the Museum.

Question 11

Free parking

Accepted Answer

Free parking: If you fancy a scenic walk! From the parking lot at Rendelæggerbakken 6 (locally called Tromlepladsen), you can walk through the Baroque Garden (Barokhaven) to Frederiksborg Castle—or between the Baroque Garden and the Landscape Garden with views of the Bathhouse Castle. You’ll walk about one kilometer but enjoy one of the most impressive arrivals to Frederiksborg. And best of all: no payment needed. There is one large parking lot and two small ones in the area. Alternatively, you can park at Batzkes Bakke. From there, you walk along Castle Lake or through the lower part of the Baroque Garden to the castle.

Question 12

Paid parking

Accepted Answer

Want to pay to park, but be as close as possible?
You can park at the parking lot on Møntportvejen, about 300 m from the castle and museum. Note that the museum does not own this parking lot; please contact APCOA regarding parking, payment and parking charge notices.

Question 13

Electric cars and charging

Accepted Answer

There are 6 charging stations at the parking lot on Møntportvejen.

Question 14

Motorhome (RV) parking

Accepted Answer

We recommend parking in one of the two designated motorhome areas at Rendelæggerbakken 6. They offer unlimited parking and a fuel station with provisions right next door. You can easily continue on the major highways around Hillerød. See the parking area in the Park4Night app. Park4Night also indicates a smaller parking area right next to it. From these parking spots, you step directly into the Castle Garden. You can also check availability at the popular Hillerød Camping.

Question 15

Buses (tourist coaches)

Accepted Answer

Short-term parking (drop-off/pick-up): At the entrance to Frederiksborg via Møntportvejen, there are drop-off and pick-up spaces for buses. After drop-off, buses can park on Roskildevej, where there are parking spaces specifically for this purpose! This parking option is recommended for shorter visits to Frederiksborg.
Dear driver: Please love your fellow driver and make room for drop-off and loading. It takes about 5 minutes to drive out to Roskildevej (approx. 2 km). Long-term parking: Buses can also use the three purpose-built tourist coach parking spaces at Rendelæggerbakken (Tromlepladsen) behind the Baroque Garden. From there, visitors can walk through the Baroque Garden down to the castle. The walk is about one kilometer with an impressive view over the gardens and the castle. This parking option is recommended for buses with a tour guide. There is easy access to the main roads towards Fredensborg, Kronborg, and Louisiana. 3-hour bus parking: There are two spaces for 3-hour bus parking: one at the entrance by Møntportvejen at Frederiksværksgade (currently not available due to road work) and one on Markedsstræde. As these are limited, we recommend the other options.

Question 16

Train

Accepted Answer

You can easily get to Frederiksborg by train! The S-train runs directly to Hillerød Station from central stations in Copenhagen. Plan your journey here. From the station, there are two obvious walking or cycling routes to Frederiksborg: Walk along the path by Castle Lake (Slotssøen) and enjoy the beautiful North Zealand nature. Walk along Slotsgade and experience Hillerød’s vibrant main street with cozy cafés and shops. It takes about 15 minutes to walk to Frederiksborg (without stops). See the routes here.

Question 17

Bus from Hillerød Station

Accepted Answer

Arrived by train and want to take the bus By bus from Hillerød Station to the castle and museum? Jump on bus 301 or 302 from Hillerød Station and jump off a stone’s throw from the castle and museum.
Whether you arrive by long-distance bus to Hillerød Station or want to switch from train to bus, you can find your journey on Rejseplanen.

Frederiksborg for

About Frederiksborg

Practical Information

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Other opening hours

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Accessibility

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